General questions

• How do I change my payment method?
• Why is my bank card declined?
• Cancellation of your deposits and withdrawals
• What is a Swift code?
• Can I use someone else's card to deposit?

General questions about deposits

• Deposit declined and my bank account was debited
• Why was my deposit not credited?

General questions about withdrawals

• Processing time of your withdrawal
• Failed withdrawal
• Why did I not receive my withdrawal?

Deposit & withdrawal methods

• ApplePay
• PayPal
• Sofort
• Debit- & Kreditkarten
• Bank Transfer
• Trustly

• Deposit and withdrawal methods overview
• Deposit and Withdrawal Methods Overview
• Paysafe

Automatic payout function for winnings

• How does the automatic withdrawal function work?
• Where are my winnings in my player account?
• Why hasn't my withdrawal been processed yet?
• When will I receive my money?
• Changing your IBAN for automatic withdrawal
• Changing your automatic withdrawal limit