ID card video verification

Due to the regulations of our German licence, we are obliged to fully verify every account.

Three procedures are available to you for this purpose:

ID card video verification,
1-cent verification and
giropay-ID.

With ID card video verification, you need your ID card and we check your identity with a short video. We also call this procedure "Give us a smile".

The verification serves the security of your account. It is an important prerequisite for you to be able to use your BildBet account without any restrictions.

When you open an account, you have 30 days to successfully complete the process.

If you do not complete the verification within this 30-day period, we will unfortunately have to block your account. But even if you want to deposit more than €150 or make a withdrawal before the 30 days have expired, successful account verification is a prerequisite.

So the sooner you do this verification and give us your smile, the sooner you can use your account without restrictions.

Questions & answers about ID card video verification

What is ID card video verification?

With ID card video verification, we check your identity by means of a video. You need a smartphone, tablet, PC or laptop with a camera and your valid ID.

Why do I have to do the ID card video verification?

The ID video verification is important to ensure the security of your account. It is one of the requirements of our German licence, which we are happy to comply with because your security is our top priority.

Do I have to smile during the ID card video verification?

No, of course you don't have to smile. It's best to look at the camera normally and follow the instructions. However, if you would like to give us your smile, we would be very pleased!

How long do I have for the ID video verification?

When you open an account, you have 30 days to successfully complete the ID Video Verification or one of the other two processes. However, if you want to deposit more than €150 or make a withdrawal before then, you must first complete the verification. Only then are these transactions possible.

What happens if I don't do the ID card video verification?

If you don't do the ID card video verification or either of the other two methods, we will have to block your account after 30 days due to our licensing regulations. We therefore recommend that you verify your account quickly so that you can use it without restrictions.

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