How can I reopen my account after self-exclusion?
It is possible to unblock your account at the earliest after the selected period has expired. To do this, you must first contact the national blocking system/ das nationale Sperrsystem in Darmstadt.
As soon as the blocking entry in the national blocking system/ das nationale Sperrsystem has been removed, we can help you with the reopening of your account.
For more information, you can come to our live chat.